Legal

Privacy Policy

Effective: April 2026

1. Who we are

ONEMED is a brand operated by One Long Life, Inc. We provide a concierge platform for regenerative-medicine education, clinic matching, and longevity tracking. We are not a medical provider.

2. What we collect

Account information you provide (name, email, phone, country), voluntary health-goal preferences, optional wearable / biomarker data you sync, and standard analytics on how you use the site (pages viewed, referring source, device type).

3. How we use it

To match you with appropriate clinics and protocols, to deliver the services you’ve requested (audits, coordinator outreach, membership), to improve the platform, and to communicate service-related updates. We do not sell personal data.

4. How we share it

With clinics or coordinators only when you explicitly authorize outreach for a specific consultation. With infrastructure providers (hosting, analytics, payments) under standard data-processing agreements. With law enforcement when legally required.

5. Data retention

You can request deletion of your account and associated data at any time by emailing privacy@onelonglife.com. We honor verified deletion requests within 30 days, except where retention is legally required (e.g., financial records).

6. Security

We use industry-standard encryption in transit (TLS 1.2+) and at rest. Sensitive health data is stored under HIPAA-aligned controls with audit logging.

7. Medical disclosures

ONEMED does not practice medicine and does not provide medical advice, diagnosis, or treatment. All content on this site is for informational and educational purposes only. Always consult a licensed physician before starting or stopping any protocol. Only certain regenerative therapies are FDA approved (NAD+, PRP, certain peptides, certain blood-derived stem cell therapies, certain topical exosomes); other therapies are accessed through state- or country-specific legal frameworks. Your Patient Care Coordinator discloses regulatory status before any booking.

8. Contact

Questions about this policy? privacy@onelonglife.com.